When will my order ship? Please allow 4-5 business days for your order to be made and shipped.
Do you offer wholesale discounts? Yes! Please message us on our "Contact Us" page or DM us on Instagram about your wholesale inquiry, and we will send you our rates.
Can I see what my custom rainbow will look like before it is shipped? Yes, we will email you a proof for your custom rainbow before we complete it to make sure it is exactly how you want it. If not, you are free to switch out any colors you choose. Keep an eye out for an email after you order. If we don't hear back from your for 2-3 days, we will go ahead and ship your rainbow.
I want something that I don't see on the shop, can you make ____? Yes! I love to make comissioned pieces (rainbows, embroidery, etc.). If you are wanting something that you don't see, feel free to message me on Instagram (@lovebrenco) or on the Contact Us page.
Do you offer returns? No, we are not able to take returns at this time. If you have a problem with your purchase, please email email@example.com, and we will do our best to fix it.
What happens if my package gets lost or is late? We are not responsible for your package after it is sent out. We will give you your tracking number so you can keep up with it. If you have a problem with your package, contact USPS!